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How it works + FAQs
The five most-asked questions — settling, safety, batteries, returns, and what's in the box.
Read the FAQs →30-day cuddle trial
How the trial works, what's covered, and how to start a return. Money-back guarantee — return shipping at your cost.
See the trial details →Safety & care
Button-battery warning, washing care, the three rules, and Red Nose Australia guidance.
Read safety →